Privacy Policy

Personal Information: Name, email address, phone number, account credentials, and emergency contact information.

Pet Information: Pet names, types, ages, photos, feeding routines, medical information, and veterinarian contact details.

Usage Information: Check-in responses and timestamps, schedule preferences, and notification preferences.

We use your information to provide and maintain the service, send check-in notifications via SMS and phone calls, contact emergency contacts when you don't respond, process subscription payments, send service-related emails, and comply with legal obligations.

We do not sell your personal information. We may share information with your designated emergency contacts when you don't respond to a check-in, with service providers (Twilio for SMS/calls, Stripe for payments), and when required by law.

We implement industry-standard security measures including encryption of data in transit and at rest, secure password hashing, regular security audits, and limited employee access to personal data. No method of transmission over the internet is 100% secure.

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance. Check-in history is retained for 12 months unless you request earlier deletion.

You have the right to access, correct, or delete your personal information, export your data in a portable format, opt out of marketing communications, and object to certain data processing activities. Contact us at support@mypetssafetynet.com to exercise these rights.

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising or tracking cookies.

MyPetsSafetyNet is not intended for users under 18 years of age. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in the Service.

By providing your phone number, you consent to receive automated check-in and alert messages. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Phone numbers are not sold or shared with third parties.

Legal Business Name: Laurie J Harlan
Email: support@mypetssafetynet.com